Review · checked 25 October 2026
Mettle review: is the Mettle business account right for you?
Mettle is an app-only business account from NatWest for sole traders and small limited companies. This Mettle review explains what the Mettle business account costs, how your money is protected, what it can't do, and who should look elsewhere.
Our verdict
Good fit if you
- want an account with no monthly fee, provided by a UK bank
- are a sole trader or a limited company with one or two owners
- want invoicing, tax pots and FreeAgent in one app
- rarely handle cash
Look elsewhere if you
- need to send money abroad
- want an overdraft or a loan
- need more than one person to use the account
- run a partnership, LLP or charity
Our Mettle review finds a simple, well-equipped account for one-person businesses. The Mettle business account is held with NatWest, so eligible deposits are FSCS-protected. The trade-offs are firm limits: no outbound international payments, no lending and a single user.
Visit MettleMettle runs a refer a friend scheme, and we may earn a referral reward if you open an account. It doesn't change our assessment. Disclosure
This Mettle review uses Mettle's own pages, fee information document and help articles. In short, the Mettle business account suits a sole trader or a small company run by one person who wants a bank account with no monthly fee and good built-in tools. It suits you less if you pay suppliers abroad, need credit or share the account with a business partner.
Mettle business account at a glance
| Provider | National Westminster Bank plc, trading as Mettle. Part of NatWest Group |
|---|---|
| Regulator status | Authorised by the PRA and regulated by the FCA and PRA. Mettle shows firm reference 121878 |
| Protection | FSCS up to £120,000 on eligible deposits, shared with other NatWest brands |
| Monthly fee | £0. Mettle+ is optional at £4 a month |
| Who can apply | Most sole traders, and limited companies with no more than two PSCs. UK resident, UK tax resident only, 18 or over |
| How to open | In the Mettle app only (iOS 16+ or Android 10+) |
| Support | In-app chat, email and phone, seven days a week |
Mettle review: plans and fees
Mettle keeps pricing simple. There is one Mettle business account with no fee to maintain it, plus an optional add-on called Mettle+.
| Plan | Monthly price | What you get |
|---|---|---|
| Mettle account | £0 | Account, Mastercard debit card, invoicing, tax tools, pots, savings, FreeAgent (if you make one transaction a month) |
| Mettle+ | £4 | Everything above, plus quotes you create in the app and convert into invoices |
Mettle doesn't say whether the £4 includes VAT, so check with Mettle if you want to reclaim it.
No monthly fee doesn't mean nothing costs money. These are the per-item charges for the Mettle business account:
| Item | Fee |
|---|---|
| UK bank transfers | No charge |
| Card payments in the UK | No charge |
| Cash deposit at the Post Office | £2.75 per deposit |
| Cash withdrawal with your card | £1.00 per withdrawal |
| Replacement card | £5.00 if lost or damaged; no charge if stolen |
| Payments received from abroad | £4 fixed fee for any payment over £10, plus 1.5% conversion on foreign currency |
| Payments sent abroad | Not offered |
| CHAPS and card use abroad | Check the fees with Mettle |
The cash and card charges are fairly new. In May 2026 Mettle announced service fees for cash withdrawals and deposits and for replacement cards, and said card payments and bank transfers stay free of charge. It didn't give a start date, so check the current fee document.
Visit MettleMettle runs a refer a friend scheme, and we may earn a referral reward. Disclosure
Features
For an account with no monthly fee, the Mettle business account comes with a strong set of tools for getting paid and keeping up with tax.
- Invoicing: create and send invoices, match payments automatically and chase late payers. Quotes need Mettle+.
- Tax tools: a running tax estimate, a Tax Pot, and automatic saving of a percentage of your income for tax.
- FreeAgent: included at no cost if you make at least one transaction a month from your Mettle business account. Otherwise FreeAgent's own fees apply.
- Pots and savings: pots for organising money, plus one savings pot.
- Card: a Mastercard debit card with Apple Pay and Google Pay, and the Mastercard Business Bonus programme.
- Prize draw: from October to December 2026, customers who opt in and keep their balance above £10,000 for the whole month enter a monthly draw for £10,000.
For this Mettle review, the savings detail worth knowing is that the Boosted savings pot pays 2.51% AER (variable) for six months: a 1.55% fixed bonus plus 0.95% AER variable. After that it drops to 0.95% AER. Check the current rate in the app.
Is the Mettle business account safe?
Your money is with a UK bank, not an e-money provider. Mettle says your account is provided by National Westminster Bank plc, which trades under the name Mettle. Eligible deposits are protected by the FSCS up to £120,000. If you're unsure how that differs from an e-money account, read our guide to bank vs e-money accounts.
One detail matters for this Mettle review: the £120,000 limit is shared across NatWest's brands. Money with National Westminster Bank plc, NatWest Premier, Ulster Bank, NatWest Boxed and Mettle by NatWest counts towards one limit. If your business already banks with NatWest, add your balances together.
- One older Mettle page still shows a lower protection figure. Mettle's FAQ and its FSCS information page both say £120,000.
- Mettle's website still mentions an older Mettle e-money account issued by Prepay Technologies Ltd, which is not FSCS-protected. If you've had Mettle for a long time, check which account you hold.
Cash and international payments
Cash. With a Mettle business account, you pay cash in at the Post Office for £2.75 a deposit, and taking cash out with your card costs £1.00 a time. One or two trips a month is manageable. Daily trips add up, so count them first. Mettle doesn't publish a Post Office deposit limit, so ask if you handle large amounts.
Money from abroad. The Mettle business account accepts payments in 30 currencies and converts them all to pounds. For any incoming payment over £10, you pay a £4 fixed fee, plus 1.5% if it arrives in a foreign currency.
Money to abroad. Mettle doesn't currently offer outbound international payments from the Mettle business account. If you pay overseas suppliers by transfer, you'll need another account.
Who it suits
The Mettle business account works well for some businesses and not at all for others. Here is how it fits common situations.
Freelancer or sole trader
A good fit. No monthly fee, invoicing and tax pots built in, and FreeAgent included if you make one transaction a month.
See the featuresOne-person limited company
A good fit if you're the director and a PSC, with no more than two PSCs in total.
How to applyCompany with a business partner
Only one owner can access the account. If two of you need to make payments, look elsewhere.
Compare accountsPaying suppliers abroad
Not a fit. You can receive money from abroad, but you can't send it.
International paymentsOpening an account
You open and run the Mettle business account on your phone. Mettle says an application normally takes about 10 minutes to submit. It doesn't publish how long the review takes, so allow time before any deadline that matters.
- 1
Check you're eligible
18 or over, UK resident and UK tax resident only, not a US Person, with a UK phone number. Your business must be registered and trading in the UK.
- 2
Download the app
You need iOS 16 or later, or Android 10 or later. There's no web or branch application.
- 3
Apply and verify
Enter your details and verify your identity. For a limited company, the applicant must be a director and a PSC.
- 4
Start using it
Once approved, order your card, set up your Tax Pot and connect FreeAgent if you want it.
Documents. To open a Mettle business account, Mettle's help pages refer to ID, proof of address and proof of trading. Have them ready and check in the app which ones Mettle asks for.
Daily application limit. Since July 2026 Mettle has had a temporary daily limit on new applications. It refreshes each day, so if applications are full, try again tomorrow.
Referrals. Under Mettle's Refer a Business terms, you can get £50 using a code from an existing Mettle customer. You enter it in the app via "Redeem a code" within 30 days and make one card payment. We don't publish a code here. Read Mettle's Refer a Business terms before you rely on the reward.
Limitations
These are the limits Mettle states itself. For some businesses they matter more than any fee in this Mettle review.
- Who can apply: no partnerships, LLPs, PLCs, unlimited companies, CICs, charities or trusts. Limited companies can have no more than two PSCs, all individuals.
- One user: only one owner can access the account, so a co-director or bookkeeper can't have a login.
- No credit and no outgoing international payments.
- No switching service: Mettle doesn't offer the Current Account Switch Service yet, though it plans to.
- Balance cap: your main account balance can be up to £1 million.
- Excluded sectors include gambling, crypto, adult services, alcohol and tobacco manufacturing, armaments, pharmaceuticals, freight shipping and money service businesses.
- One account per person.
Mettle vs Tide
Tide is our featured partner, so here's a fair comparison with the Mettle business account. Both have a plan with no monthly fee and both are run from an app.
| Feature | Mettle | Tide |
|---|---|---|
| Monthly fee | £0 (Mettle+ £4) | £0 on Free; paid plans from £12.49 |
| Provider | NatWest, a UK bank | Tide Platform Ltd, an e-money institution |
| Protection | FSCS up to £120,000, shared with NatWest brands | FSCS up to £120,000 through ClearBank; some older accounts are safeguarded e-money |
| UK bank transfers | No charge | 5 a month on Free |
| Cash deposits | Post Office, £2.75 each | Available; check Tide's tariff |
| Foreign card payments | Check with Mettle | 2.75% on Free; 0% on paid plans |
| Credit | None | Business loans from a panel of lenders, subject to status |
| Company formation | Not offered | £14.99, including a Tide account |
The Mettle business account wins on bank-held money and UK transfers with no per-transfer charge. Tide offers a choice of plans, company registration and access to finance. Read our Tide review for the details.
If Tide fits better, new Tide members can use code STARTUP200 for up to £200 cashback: £75 after spending £100 on the Tide card within 30 days, plus £125 for paying £5,000 into a Tide Instant Saver within 7 days of opening and keeping it there for 30 days*. *T&Cs apply Our Tide promo code page explains the conditions.
Alternatives to consider
If the limits in this Mettle review rule Mettle out, compare business bank accounts side by side, or read these reviews:
- Starling review: a UK bank with one plan and no monthly fee, plus international payments.
- Monzo Business review: a UK bank with a £0 Lite plan and paid plans with team access.
- Also see ANNA, Zempler, Revolut Business and Wise Business.
Our featured partner Tide also has a sign-up offer: code STARTUP200 can earn new Tide members up to £200 cashback, so it is worth comparing with Mettle before you apply*. *T&Cs apply
Still keen after this Mettle review? You can apply for the Mettle business account in the app in about 10 minutes.
Visit MettleMettle runs a refer a friend scheme, and we may earn a referral reward. Disclosure
Frequently asked questions
Is Mettle a real bank?
Yes. The Mettle business account is provided by National Westminster Bank plc, which trades as Mettle. Eligible deposits are FSCS-protected up to £120,000, shared with other NatWest brands.
Is the Mettle business account free?
There's no monthly fee and no charge for UK transfers or UK card payments. You pay £2.75 per cash deposit, £1 per cash withdrawal, £5 for a lost or damaged card, and fees on payments from abroad.
Can I send international payments with Mettle?
No. You can receive payments in 30 currencies, but Mettle doesn't currently offer outbound international payments.
Can two directors use one Mettle business account?
No. Only one owner can access the account, and the applicant must be a director and a PSC.
Does Mettle offer overdrafts or loans?
No. As this Mettle review explains, Mettle doesn't currently offer overdrafts or any form of lending.
Can I switch to Mettle with the Current Account Switch Service?
Not yet. Mettle says it plans to offer switching in future, so for now you move payments yourself.
How do I contact Mettle?
Use "Get help" in the app, email support@mettle.co.uk or call 0800 0987 765. Hours are 8am to 8pm on weekdays and 9am to 5pm at weekends and on bank holidays. An AI assistant answers first and can pass you to a person.
Sources
Every fact in this Mettle review comes from Mettle's own pages. All sources checked 25 October 2026.
- Mettle: homepage
- Mettle: fee information document
- Mettle: business bank account
- Mettle: eligibility
- Mettle: FSCS key information
- Mettle FAQ: is Mettle a bank?
- Mettle: international payments
- Mettle FAQ: service fees
- Mettle FAQ: Boosted savings pot rate
- Mettle FAQ: overdrafts
- Mettle: prize draw
- Mettle FAQ: daily application limit
- Mettle FAQ: switching
- Mettle FAQ: contacting support